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Insurance context Driver guide

Choosing a windshield shop

Current shop-choice information with the controlling source attached.

What the governing source says.

Louisiana Act 327 permits an insurer or producer to recommend a motor-vehicle-glass repair shop or maintain a repair-shop network, but a person making a first-party glass claim may not be required to use a particular glass shop or recalibration facility to receive claim payments or other policy benefits.

Why we say this

Reviewed September 9, 2026 · next review January 1, 2027

Louisiana Act 327 prohibits an insured from assigning, delegating, or transferring insurance-policy duties, rights, or benefits for motor-vehicle-glass repair or replacement, while allowing the insured to authorize or direct payment for covered services or materials.

Why we say this

Reviewed September 9, 2026 · next review January 1, 2027